Shipments and returns

Your pack shipment

Packages are generally dispatched within 3-7 days after receipt of payment and are shipped via USPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

  • We do not accept returns only exchanges.
  • Product will ship within 3-7 business days and tracking number will be provided.
  • Exchanges will be accepted if product you ordered is damaged or can not be used because of manufactoring issues. Returned product must be in new, unused condition and made within 14 days of receiving product.
  • Exchanges are not accepted without contacting us prior to shipping back.
  • Buyer pays return shipping and a tracking number needs to be provided (for your safety and ours).
  • Exchange will be accepted once product is received at our warehouse.